Office Policies

 
Appointments & Consultations
 
To schedule an appointment please call: (817) 473-6969 or email us at office@richardburkettmd.com
 

mansfield texas hand surgeon staff

 
Cancellation Policy
 
If you are unable to keep an appointment, we ask that you kindly provide us with at least 48 hours notice. This courtesy, on your part, will make it possible to give your appointment to another patient.
 
Emergencies
 
Our office provides on-call service for emergencies 24 hours a day, 7 days a week. After hours call 972-780-4415 and Dr. Burkett will be contacted immediately.
 
Insurance
 
Our office participates with most health insurance plans which cover certain reconstructive plastic surgery procedures. Covered procedures will vary with each insurance company. Our office staff will assist you in determining eligibility. Please contact our office or your health care company to confirm that Dr. Burkett is a participating provider with your insurance group. Patients are responsible for deductibles, co-payments and remaining balances at the time of service.
 
Our office accepts workers compensation. Dr. Burkett is on the Texas Workers Compensation Commission ADL list. Please have your employer contact our office to provide billing information.
 
As a courtesy, we will bill your insurance directly for any surgery that is covered by insurance. Please have your insurance information available for your visit. If you are a member of an HMO health care plan please be sure the appropriate referrals have been sent by your Primary Care Physician. We cannot see managed care patients unless there is a valid referral on file.
 
Most medical insurance plans will not cover cosmetic procedures. The exact cost of a specific procedure or combination procedures will be quoted by Dr. Burkett at the time of your consultation. Estimated prices are also available by phone. There may be added charges for any required pre-operative testing, or for any required pathological diagnosis (tissue examination). As is customary, fees for cosmetic surgery are to be paid in full at the time surgery is scheduled.
 
Online Patient Bill Pay
 
Richard Burkett M.D. is pleased to offer its patients the ability to pay their bills online by using a secure payment portal. Payments are normally posted to your account within 36 business hours. Credit card information is used only for payment processing and fraud prevention. Credit card information and other sensitive personal information required to process a payment is not used for any other purpose by our office and will not be kept longer than necessary for providing these services. To learn more about your billing information rights with Richard Burtkett M.D., please see our Privacy Policy.
 

make payment online now

 
Financing
 
Our office will be able to assist you with a financing program for elective procedures. Patients may be pre-approved for financing with a low interest monthly payment plan. Our office manager would be pleased to provide you with further details.
Patient financing if available through: CareCredit.com & ChaseHealthAdvance.com
 
Billing and Payment
 
Co-payments, co-insurance and deductibles are due at time of visit. We accept credit card (MasterCard and Visa), cash, check, money order or cashiers checks.